When trying to access On Demand, I've received error codes CL-14, CL-17, and VM-16 at various times. On about 6/15/19, I did all the troubleshooting steps and then spoke to a customer service representative who finally said that there was a problem with On Demand in my area, and it would be fixed in 24-72 hours. Today, 6/20/19, On Demand still doesn't work. Any ideas?
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