@ComcastJohnN I do not have a residential Comcast account nor equipment, because I use Xfinity WiFi On Demand (public hotspot) access passes to access the internet on my smartphone and laptop. Since last night, I haven't been able to connect to xfinitywifi at 1400 South Joyce Street, Arlington, VA 22202 (this is a major apartment complex, and it's not my residence, so please don't think I'm publicly posting my address) from either device. I get the error message "Failed to obtain IP address." However, I *am* able to connect in nearby areas, about a mile away. I tried tweeting and DM-ing @ComcastCares, but they don't seem to... care :( Can you get someone to ping the tower, or reset the router, near the above address? Thank you! I'm going on 24 hours without WiFi and my cellular data plan is about to get used up.
... View more