After rebooting everything setting the roku back to factory settings multiple times and now the latest going to a Xfinity store to make sure my account and equipment was up to date. I can safely say I don't have the answer. Security so advanced even their technicians can't figure it out. It seems either Xfinity stream works or it doesn't ... oh I'm sorry that's inaccurate allot of the people in this forum are just abruptly losing service. Look back in the forums this has been going on for a long time. I figured once my account was all set that the service would work... I was wrong. I don't have any answers at this point but that's ok cause neither do they. Unfortunately this forum is kind of useless you have people telling you the same things (that don't work) over and over. This is a software issue hence the word alpha..oops I mean beta. Recently at my home where I have a working roku with Xfinity stream, well at the moment. I noticed they changed the look and added some new stuff to the app. So this kind of thing seems to be their focus not fixing an issue that has been going on for years now. Good luck to us all. Seanno
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I'm on my Xfinity wifi connection on an Xfinity rented modem/router and it's telling I'm not over and over again giving me this error message. What you suggest is worthless... I and I'm sure many others have done this already, it's how the prompts go in the process without any instructions from you. But the error persists. Thanks for nothing.
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