I am a new Xfinity home security user. The technitian installed the equipment today. But I can not log into this app. It keeps saying I need the authorization by the primary user. I am the primary user and I can use the same user name and password log into the comcast account but I can not log into this Xfinity Home app. I made over 10 calls to the customer services and was transfered to other people each time I called and nobody so far has helped me to solve this problem.
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