It's all very inconsistent. Not acceptable for Xfinity. They need to fix this issue so it doesn't matter if you're using Chrome, Firefox, IE, Windows 10, 8.1, whatever. Whenever I ask Xfinity about an issue with their email it usually goes unanswered. In fact, one rep told me that since their email is "free" we should just accept whatever we get! I don't want this to turn into a Xfinity-bashing forum. I just want the emoticons to work the way they should no matter what we're using. They either don't work at all, work in just B&W or work OK. The inconsistency is a problem.
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