About DGM1948

And, Lotus85, I apologize for my strong response to your post regarding the FETV issue. I think it's the frustration with Comcast with so many issues lately that has built up! Even though they are not directly responsible for the FETV withdrawal, as our provider they should listen to their customers and pursue this with the Town of Mashpee in order to come to some type of resolution.  Again, I apologize for such a strong post. I want the time back I've spent on the phone with Comcast to get to the root of the problem, along with so many others, recently.  Keep posting and stay involved. The only way consumers can change things is by speaking out. ... View more

To Lotus85, I don’t appreciate that you copied and pasted my 10-9-19 explanation of the FETV issue as your own. You could have used it as reference to respond to a post but plagiarism is lazy and unacceptable. You did not do all of the leg work to dig into the FETV issue to post MY explanation. At least reference the original poster next time! ... View more

I've had several conversations with Comcast about the FETV issue. Programming is not as simple as we perceive it. The FETV station for me is 283. That station is a public access station owned by the Town of Mashpee here on Cape Cod.  The town apparently did not want to pay FETV extra money to brand the station as FETV and instead lists it as LEASE.  FETV pulled programming since they were not getting the branding as they wanted.  This is not a Comcast issue since it's a public access station owned by a town and the town has control over what is aired.  So.....FETV picked up their ball and went home and pulled their programming since the Town of Mashpee did not agree to pay the branding fee.  That's how I understand the issue.  A larger public access station such as PBS can be branded correctly in programming guides since they have the money to pay for the branding, but many cannot.  For once I think we can give Comcast a pass on this because they have no control over the programming on that station as long as it isn't illegal or offensive.  Of course 24/7 infomercials are offensive but not in the sense they mean! ... View more

Thanks for the info. Found the station on my lineup on channel 686 (Comcast on Cape Cod, MA).  It's a mix of the programs you listed, Korean pop music at certain times and paid programming. Looks like the older shows are on starting around late morning and run until later at night when the music takes over, then the paid programming.  ... View more

FETV won't care.  Again, they pulled because Comcast listed them as LEASE on the channel guide instead of FETV. Their issue was with Comcast and won't do anything until Comcast brands them correctly - - FETV and not LEASE. We should be hammering Comcast to bring back the station as FETV. They were paying Comcast to run their programming and without the correct branding they will not return. ... View more

Not quite that simple though.  FETV stopped paying Comcast because Comcast branded their channel as LEASED on the station guide instead of FETV. Since FETV was paying Comcast they said that Comcast should brand their station correctly as FETV, which Comcast apparently did not do. Thus, no more FETV for viewers.  Comcast could have easily remedied the situation by branding the channel correctly. ... View more

Thanks for clearing up the "branding issue" question I've had.  It all makes sense.  Comcast is simply pointing their finger at FETV, which is something I'll take up with Customer Retention at Comcast. I can understand why FETV would not like the fact the channel was listed as Leased Access!  So now we all have to hammer Comcast. If it can be resolved by simply making sure the channel is branded properly, what's the problem with Comcast??  Don't answer that.  We all know what's the matter with Comcast! I intend to call Customer Retention first thing Monday morning. So glad to have this clarified. ... View more

Same canned answer FETV has been giving everyone. Now the Comcast guide lists all the time slots as paid programming instead of the previous FETV lineup.  Their answer to all the questions about guide versus programming. I think we can kiss FETV goodbye but I still intend to call Xfinity Customer Retention department later in the week when I have more time to spend on the phone. We all know how long an Xfinity call can take!!  I guarantee there will be no resolution that will go in our favor. ... View more

As I said in a previous post, fetv and Comcast are pointing at each other. What else is new. I think we should bang Comcast AND fetv to resolve this! I’m ... View more

I got an email back from fetv and guess what?  The ball is now in Comcast's court! What a surprise.  Below is a copy of the message I received from them. Apparently not an issue with fetv, only with their relationship with Boston Comcast!  I give up.    From fetv: Thank you for writing to us. We apologize for the confusion with the program guide. We have temporarily exited the Comcast Boston market due to ongoing branding concerns on the leased access channel. Once that can be resolved and our programming can be delivered to our viewers on a consistent, 24/7 basis, hopefully we can return as quickly as possible! If you’d like to receive any future distribution news about our network, we invite you to sign up for our e-newsletter here<https://fetv.tv/newsletter-signup/>. Thanks again for contacting us. Best, - Team FETV       ... View more

If you go on the fetv site online, there's an option at the bottom of the screen to contact them. I just sent a technical issue message to fetv asking about this programming issue. It will be interesting to see if I get a response.  There is also a phone number listed on the site 1-574-291-8200 that I will try to call later.  One way or the other, maybe one of us can get an answer!! ... View more

Will definitely call them, but my guess is it will all fall on deaf ears. All we can do is hammer them customer by customer. ... View more

I get it. Don't you think Comcast should tell someone that when they call and ask how to get information? I understand how leased TV works. But if Comcast carries a station, they should be able to figure out what's going on when something changes. <Edited>  Over the last few days, with this and the ACC Network still not being available, I'm done! ... View more

I've called Xfinity about this for the last two days and have been told they have no control over what is broadcast by the station.  They directed me to the FCC, who told me they have nothing to do with cable stations other than national programming. Big run-around.  And there seems to be no way for a consumer to contact the station directly, as suggested by the FCC. The bottom line is Xfinity should be following up on this. They have the contract with LEASE and should be finding out why they aren't transmitting what is advertised. Xfinity said they get the programming schedule a few weeks in advance and that's why the guide shows regular previous programming instead of the infomercial loop. Very frustrating. ... View more