Exact same issue. Multiple calls. Its hard to believe this is a TV brand problem as I have a Vizio E70-F3 having the same issue as those mentioned with Samsung and Sony. The boxes have a problem. It's dissappointing that the internal apps of my TV have the ability to do what a device I'm paying a monthly rental for does not. I'm not looking for the cheapest solution, I'm looking for a service that works. If Comcast equipment doesn't catch up to 4k as more content becomes available they'll face a further wave of cord cutters who can no longer justify spending over $200 a month for something replaced by internet + a $50 device that does what theirs cannot consistently. I'm rooting for a solution before I have to shop elsewhere.
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