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About Tark1
since
03-17-2019
11-03-2020
Tark1
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10-22-2020
07:50 PM
Thank you. I will send you a note tomorrow, as I am currently at work. I was, however, able to employ a work around by manually selecting 4k and the turning off the auto select best available feature.
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10-20-2020
08:00 AM
What's interesting/odd is that on the video display screen that allows you to amend your resolution settings, the connected device illustrated in the upper right hand corner is Samsung 4k UHD TV. That would lead me to believe that the Xfinity box is recognizing the device yet still displaying 480P resolution. Unless, this is something that remains there from initial setup?
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10-19-2020
06:24 PM
Unfortunately, relative to hdmi connections, the only connection to the tv is the one connect connection. I did look on the Samsung forum and didn't find a solution.
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10-19-2020
09:53 AM
Thank you for your replies. 2016 Samsung KS800D TV via Samsung one connect box.
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10-17-2020
04:12 PM
The 4k box reverts to 480p SD resolution upon restart after the television has been off for a few hours. This started happening about a week ago. Is there a solution, other than correcting the device video setting every time?
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03-17-2019
03:20 PM
This solution may be Samsung specific but the only way I have been able to resolve the blue screen failure issue is to turn off HDMI UHD Color on all ports. Turning it off only on the port connected the XG1v4 box did not resolve the issue. This could be due to the single port connection from the multi-port one connect box to the TV.
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