M y X1 box has been acting up. When I turn my TV on, there is no picture or sound. I’m on the correct input and all cords are connected properly. I have found two ways to temporarily get the picture back - 1) If I power off the box and then turn it back on, I get a picture or 2) sometimes (rarely) if I unplug just the HDMI cable and plug it back in the picture and sound come back.
Here is what I have done so far:
I have switched HDMI cords which has not fixed the problem.
I have switched out my X1 box which has not fixed the problem
I even had a service technician come to the house and suprisingly it failed while he was here. Unfortunately, the only suggestion he had was to change out the cord, which I did and it worked temporarily, but a week later it started happening again.
This seems to be an intermittent problem that I can’t recreate. It just seems to happen.
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