Been on the phone four times and in live chat once to report this problem. I'm so frustrated I could burst! Besides not speaking English I can easily understand, the Xfinity reps claim to know nothing about this situation, even though I found evidence that it was reported as far back as January, 2018. At that time, Xfinity closed down the forum on hyperlink unavailablity saying "Content in this area has been identified as outdated or irrelevant." I feel for you.
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