About Bob712

Some suggest going to audio settings on the box and if it’s set to hd, set it to stereo. I did and it worked for awhile but went out of sync again. I just switch inputs back and forth vie the upper left button on the xfinity controller and that also works. ... View more

Some suggest going into tv menu under audio and if you have lip sync control, adjust speed. What I did was switch input to antenna and back to hdmi 1 which I have X1 on with my tv controller, not X1 controller. That worked for me. It goes out of sync every so often do I have done it three times since getting X1 a few months ago. ... View more

Hopefully they will come up with a software fix but until they do, Use controller that come eith tv and tap input button. You are probably on hdmi 1 for your cable. Switch input to antenna and then back to hdmi 1 and voice should come back into sync. ... View more

Just use controller from your tv, not X1 controller and switch input to antenna on tv and then back to input you have X1 on. ... View more

Use tv controller and switch input to antenna and then back to hdmi input x 1 box is on. ... View more

I have an older plasma tv. I used controller from tv and switched input from hdmi 1 which x1 is on to antenna and then switched back to hdmi 1. Picture and voices came back in sync. May have to do this until Comcast address’s the issue with firmware update. ... View more