You misunderstand. If I watch a show from start to finish on the DVR or on the streaming app on my Samsung S9, it plays flawlessly. If I start to watch it on either device and then finish watching it on one of the 3 Roku devices, the problem repeatedly occurs. Even if I try to watch it uninterrupted on the Roku, but have cause to pause it momentarily and then restart it, the problem occurs. Again, the only constant is the subpar beta app.
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When I open the app on ALL of my Roku devices and attempt to play back a video that has been previously recorded/saved to my home DVR, the app opens and begins to play the show, but then crashes. As soon as I hit play, a box comes up (covering the whole screen) that says "you appear to have watched this program, would you like to delete it now?" with a yes or no option after it. The no option does nothing, and the message continues to cover my screen, often times while the program is actively playing underneath it. Also, when I attempt to watch that same show on my actual Xfinity DVR (after trying to watch it on the Roku and encountering the aforementioned problem) I get yet ANOTHER error message that says that a playback error has occurred, and it offers me other non-DVR options to watch the show. ALL THIS BEING SAID, if I FIRST try to watch my recording on either the DVR itself or my Samsung S9 Xfinity app, I can do so flawlessly, leading me to conclude that the problem lies with that ridiculous Beta app that I am forced to utilize through Roku. Thoughts, before I drop Comcast altogether?
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