About vandenburg

vandenburg · ‎02-06-2019

My daily reboots started when I bought the latest SONY 4K UHD, but because of the distance between the XG1V4 and the TV I had to install a INNEOS REAL 4K fiber adapter. Every morning (well, 9 out of 10 mornings maybe) the adapter will indicate no signal coming from the XG1V4 and a reboot is required, then the lights indicate HDMI 2.2 and all is well; until tomorrow. To eliminate the hassle of rebooting every morning I'm going to try something this week. I have ordered a "Belkin WeMo Insight Smart Plug" which apparently can be scheduled to turn on and off from the app (or alexa). I'm just going to set this to reboot the XG1V4 for me every morning. Although I still don't know if the XG1V4 loses the handshake ability after X number of hours or just overnight for some reason. Seems that comcast could fix the problem by simply having the adapter do a self test every hour.

vandenburg · ‎01-30-2019

I have a brand new Sony XBR75X900F 4K TV and Inneos Real4K fiber connection. Same thing, next day when I turn on the TV... no signal. Thought it must be Inneos that was the problem and have swapped out two Comcast boxes waiting hours at the local store. Now find out that everyone else is having the same problem. Comcast employees know nothing about this apparently common issue. Very frustrating. Everyone is correct, the only real fix is to power cycle the box. I also have ProControl 24 remote so I wonder if I can have Best Buy program that to power down the Comcast box at the same time I power down the TV and turn the box back on with the TV, that way a restart always invokes the handshake and I don't care then if they ever fix it. Will advise.

About vandenburg

Re: XG1v4 requires reboot everyday...

Re: XG1V4 box HDMI handshake problem