A couple days ago, like some of the posts here, I started to getting a message that my DVR is experiencing issues with playback and redirected me to OnDemand. Like most people that record shows, I like to fastforward through the commercials. As everyone knows this option is not available with OnDemand.
So I called Xfinity support asking if they could help me troubleshoot the problem or exchange my DVR. They told me that they were aware of the problem and there was no timeline for a fix.
I felt it was more of a brush-off than a helpful fix. Has anyone else gotten a different answer from Xfinity?
... View more