When I log into Xfinity.com I go into a log in loop. I will click log in and the page will load for my account and then quickly send me back to the log in page. I am unable to do anything with my account I have cleared my cookies and cash restarted my PC same issue used firefox same issue used Chome same issue. This has been going on for about 2 and half months I tried dealing with it when it frist happend and they said it would be fixed in 24 hours. Okay 24 hours later same issue and its been the same since. I was getting around this by using the app on my phone however that is no longer working ether the app will crash after trying to log in. So now I can't use my account at all really in order for me to pay my bill I will have to pay with out loging in. I have seen around the forms that this issue was fixed for some by creating a new head of the account and deleating the old account.
... View more
Having the same issue been having it sence I got xfinity a few months ago. I have already tried talking to support but they did nothing to fix the issue still going in the log in loop even though I'm loged into the main page but as soon as I hit account or anything back to log in. Then its right back to log in back and forth. I tried clearing my interent cach and using other devices same on everyone. This is fustrating at frist I was using the app to do things to get around the xfinity website issues and now the app keeps crashing when i load it. I just want to get into my account and check how much data i have used and other usefull things. Now I am going to have to pay my bill blindly this is nuts.
... View more