There is a utility pole in front of my house that is falling over - ComEd has come out and put a new pole next to it (and transferred their lines over to the new pole). AT&T has come out and said 'the next cable belongs to Comcast - you need to contact them and have them come out and move their Cable over. Then we will move the telephone cable and remove the old falling utility pole'
I won't go into details - but have placed several calls to customer service and gotten nowhere.
Can I get some help here??
**just to be clear - there is NO cable coming from this pole to my house. The cable that needs to be moved is a very big/heavy cable that runs from pole to pole thru the neighborhood (looks to me like this is the cable that 'feeds' your service to the neighborhood)**
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