This doesn't fall into their business model. Giving you the ability to manage that would cut down on the revenue they receive from overage charges. I doubt they will ever fulfill this feature request.
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Is it possible to get a single page which would list all the devices along with either the actual amount of data used or even just the percentage for the current month only? The single days usage and last 30 don't really help me figure out what device is using the most data. Here we are on day 11 and we've used 400GB and I have no idea what device(s) are responsible for all that usage. Having a single page I can go to and sort by current months usage would help me figure that out.
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I've had Comcast internet service for approximately six years in three different houses. The first two houses where a majority of that six years was spent I had no issues whatsoever. However, this last house we just moved to a few months ago, I've had nothing but issues with the internet and TV. It seems the TV issues have mostly been worked out but the internet continues to be a problem. At random times the internet will cut out, might be for five seconds, might be for 30 seconds, and then it comes back. I might not have a problem for a week or two and then one day it happens for hours. I've called support 5-6 times, done 3-4 chats and even had an in home visit where they switched out the gateway and checked all the connections. The problem persists. I've set up continuous pings to a google name server (220.127.116.11) and watched it time out while the problem is happening. Because this problem is intermittent no one has been able to track it down. Signals are good, no errors.
The gateway was restarted today and I had the problem again shortly after restart. The event logs show nothing.
As a test I did a traceroute to 18.104.22.168 and then set up a continuous ping to 22.214.171.124, my gateway IP (10.0.01) and the first two hops beyond my gateway. I recorded the issue occurring and have that video upon request of a Comcast employee. I start getting timeouts on one or the other first two hops past my gateway (obviously the second will time out once the the first starts) and the ping to 126.96.36.199 fails as well. I'm convinced there is an issue with something beyond my house but I can't get anyone to go that far, they just want to keep sending refresh signals, restarting, making minor changes with the gateway, etc.
I'm to the point that after six years of service and few other options in my area that I'm ready to cancel due to the poor service. I work from home and I'm remoted into servers constantly. I'm losing those connections as well as my VPN connection constantly while this is happening.
Forgot to mention, gateway is an XB6 (new at the new house and has been replaced once, they replaced my previous gateway when they installed service here). Light on the gateway is steady white while the problem is occurring.
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