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About sshh9
since
11-15-2018
12-04-2018
sshh9
Regular Visitor
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12-04-2018
12:17 PM
need help on this @ComcastAmir
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11-30-2018
12:07 PM
how do I get the rewards center to show my reward status. Sit is supposed to show the status of rewards in 10 days after activation per the FAQ section. Rewards says I am not eligible. I need to get this resolved? How do I do that? Phone calls are not helping.
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11-26-2018
02:44 PM
same issue here. mobile department and rewards department don’t talk to each other. they say I haven’t ported numbers and am not eligible.from rewards. Mobile says I am eligible since I ported the numbers. but no one seems to help to get my rewards to me. They did mess up my activation too.
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11-26-2018
02:41 PM
Hi,
I bought iphones there was a reward of $300 for each iphone after porting your number. I ported my number to xfinity and it’s been 3 months. Xfinity Mobile customer service says I am eligible for rewards and Rewards customer service says, I have not ported my numbers and so I am not eligible. My rewards status page has nothing. Apparently, mobile department and rewards department don’t talk to each other and here I am losing $300 on each iphone I bought. Apparently the ticket I raised has been escalated but no one knows when it is resolved. This is getting frustrating.
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