Hi,
I bought iphones there was a reward of $300 for each iphone after porting your number. I ported my number to xfinity and it’s been 3 months. Xfinity Mobile customer service says I am eligible for rewards and Rewards customer service says, I have not ported my numbers and so I am not eligible. My rewards status page has nothing. Apparently, mobile department and rewards department don’t talk to each other and here I am losing $300 on each iphone I bought. Apparently the ticket I raised has been escalated but no one knows when it is resolved. This is getting frustrating.
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