Comcast Employee - The box failing is a fall back excuse. My box (miraculously - as of yesterday - that I noticed) also stopped showing news, traffic, weather. It now only shows the time and the temperature. This is not a situation of the box failing. This is an update that Xfinity / Comcast has made recently. Do not go putting that off on the boxes errors as something you do not know how to fix so that we will be forced to update to new boxes we do not want. (Not trying to be confrontational, just don't like to hear what sound like excuses) I do understand the other customers box may be failing due to the other issues they listed, but the situation of the news and sports, traffic and local weather disappearing is NOT due to my box failing. It is clear that this is a recent development, possibly due to a glitch in the latest update.
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