So why am I paying you to monitor my home security just for you to take advantage and try to charge me for a technician to come out just to simply add a door and window sensor? Why do you charge me to view the footage from my camera? You say it has 24/7 monitoring but why is it and extra $10 for me to monitor it myself? What if I don't want you to contact emergency services for any reason at all? If I want those people at my home I will call them myself. Why won't my camera stay connected and why does the motion sensor not work? To many unacceptable questions going unanswered, probably gonna cost you a coustomer for good.
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