About Alexa916

yes it does but please reread my post because thats not the problem, the problem is that it's not updating on that page or on the my account app. It's been like that since I noticed it 3 days ago. So it could have been possibly longer than that. Xfinity did do some maintenance about a week ago in my neighborhood so maybe that affected it but i can't keep under my cap without it updating. ... View more

Hello my data usage has been stuck for at least the last 3 days. In the my account app and thru the data usage webpage my internet usage is stuck at 623gb, i downloaded a 30gb game on friday and 20gb yesterday and neither is reflecting on my data usage. I have never gone over the 1tb cap because i was easily able to track my usage but i can't this month. Can this be looked into please thank you. ... View more