I wanted to chime in with a different take on the same subject. Around Sept. 9, 2018, xfinity was running ads in various mediums touting the $9.99 per month Sports Entertainment Package. While you had a problem with the actual content of the package, I was fine with it. I would like to have had the NFL Network and NFL RedZone without moving back up to a ridiculously-priced, higher-tiered plan. So, with due skepticism in hand as one always should in dealing with these types of companies, I logged into my plan to see how simple and straightforward adding this package would be. Uh, not so fast my friend, to borrow a phrase. First, it was not so simple and straightforward just to find this package in order to add it. Needless/pointless time wasted. Finally, I did find it, but then MY fun began. As I started the initial steps to add it, my CURRENT monthly plan info pops up, telling me it's $129.89 PRIOR to the addition of the package. The only problem is, said plan is actually $109.99. In order to add this $9.99 package, these sobs would up my regular existing package by almost $20 per month. Then additional time got wasted, as I tried to get an explanation from xfinity's chat capability. Zero explanation. I was advised to call their customer service, "since I was concerned about the price". I wasn't going any further. I could see where this was going... nowhere. No Sports Entertainment Package for me.
Why does every little thing with the AT&Ts and Comcast/Xfinitys of the world have to be a ritualistic dance?
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