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About Nexus1g

since ‎09-18-2018
‎09-18-2018
Nexus1g
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Re: Error code XRE-07004

by in On Demand
‎09-18-2018 07:36 AM
‎09-18-2018 07:36 AM
I just wanted to let you know that I called in to tech support and they said OnDemand was out for the entire country and they were working on it.     As of now, it's back up and running. ... View more

Re: Error code XRE-07004

by in On Demand
‎09-18-2018 03:56 AM
‎09-18-2018 03:56 AM
So that's what's wrong!!!  I have never used the Stream platform before but after I couldn't get the OnDemand to work I tried the www.xfinity.com/stream feature.  Every movie that was supposed to be available OnDemand wasn't.  There were no "watch" buttons/links.  It was just empty.  It was like the movie was just there to tell you about it, nothing else.  There was nothing you could with them but look at the info on it. ... View more

Error code XRE-07004 -- RESOLVED

by in On Demand
‎09-18-2018 03:29 AM
‎09-18-2018 03:29 AM
I was in the middle of watching The Hunger Games Series on OnDemand.  I got through the first 3 movies with no problems but by the time I got the final movie (The Hunger Games: Mockingjay part 2) I got error code XRE-07004 "Sorry, we're having some trouble.  This program is not available to watch at the moment.  Please try again in a few minutes."  I have been trying to play it now for over 30 minutes and it's still not available.  I even restarted my box to make sure that wasn't the issue.  Please help me with this.  Thank you.   PS:  I found all 4 of the movies in the "Free To Me" section of OnDemand.   Information you may need:  We only have 1 X1 box ... View more
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