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About IlliniFan87
since
07-28-2018
12-10-2018
IlliniFan87
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12-05-2018
10:51 PM
I had the same problem. I tried one month later and it worked. No explanation either way.
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12-05-2018
10:48 PM
I really don't think the people on the street know what the problem is.
I was also rejected trying to add a third three additional lines, lines 3, 4, and 5, to my account within a few days. I had been an xfinity customer for 20 years, a mobile customer for more than one year and credit monitoring services show my credit score is 825+. I just think if you try to add more than 2 lines at a time you are going to get rejected.
One month later I added the third line, the fifth total, without incident.
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12-05-2018
10:38 PM
I have also been marked eligible but have yet to receive my cards:
8/12/2018
$300 Prepaid Card
Samsung/Apple Best Deal Phone Promotion
Qualified
11/7/2018
YOUR CURRENT STATUS IS: Qualified
We hope you're enjoying your service! Good news, you've hit the mile marker for your $300 Prepaid Card for 2 LG Motorola BYO device . You can expect your reward within the next 4-6 weeks, and we'll let you know when it ships.
8/18/2018
$300 Prepaid Card
LG/Motorola/BYO (Apple) Phone Promotion
Qualified
11/7/2018
YOUR CURRENT STATUS IS: Qualified
We hope you're enjoying your service! Good news, you've hit the mile marker for your $300 Prepaid Card for 1 Samsung/Apple device. You can expect your reward within the next 4-6 weeks, and we'll let you know when it ships.
Clock is ticking...
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08-21-2018
09:06 PM
Not really sure what kind of credit score it is, but I know my FICO scores are fine and I've been an auto pay customer for more than 20 years, so I can't imagine what the problem is. I do complain to them every once in a while, but I try to be polite to the agents, it's not their fault.
I, (like everybody else), have trouble connecting to XFINITY SSIDs for encryption with my S8 and I've complained about that. <Edited for violating forum guidelines>. I'd really like to know. I'd like to save more money.
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08-21-2018
08:00 PM
I just had the same issue. I also monitor my credit and I am certain that my credit score is not the issue. I am coming to the conclusion that BYOD is not very profitable and so they are limiting you to 1 BYOD per account. I have four lines currently where I purchased 3 three phones and did 1 BYOD.
The manager tried to "green-light" the addition of my fifth line but could not. During this process he said that credit was not the issue, but my account is locked for adding more lines.
Any help available from the comcast members? Any explanation or pointers to the fine print? All the advertising says that 5 lines are available per account.
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07-28-2018
01:02 PM
After working well for almost one year, I have had the laundry list of Xfinity hotspot access problems. Intermittent authentication failures and now this one.
After correctly connecting to XFINITY WPA network I usually get about 60 mins of good service. I can stream, browse, and general use the data connection. After 60 mins though, the network access just stops. There is not disconnection from XFINITY it just stops. Calling the service number is next to useless as they follow the scripts that usually end with "Remove the SIM" As if the SIM stops working after 60 mins. Is this a known defect? How can I get this resolved.
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