@kahnfewzd wrote: I have given up on accurate data collection. Only way to know is to have an app on every device that tracks up/down data. I had a router that would so what mac addresses did and what app used what. I wish I had a router that did that, but now I am using comcast modem router.
You do know that you can set the Comcast gateway to Bridge Mode and use your own router?
I see no valid reason to put the Xfinity gateway into bridge mode. If you are going to purchase your own router you might as well spend the extra $100 and buy a modem. You'll get that cost back in under 12 months.
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There are multiple things that could cause voice control to stop working. I would start with the simplest fixes and go from there.
First unpair your X1 remote by holding setup until the light at the top of the remote turns green and the 9-8-7 on the keypad. The light should blink twice and then go out; now your remote is unpaired from RF. Usually at this point if you try to use the voice control the remote will attempt to auto pair but, I would do it manually to be safe, simply hold the setup button until the light is green and then press and release the Xfinity button. The light should blink and a 3 digit code will appear on the screen. Enter the number seen and your remote is now paired. The tv screen will change to ask if you would like to program your remote for your television, assuming you have already programmed your remote for power and volume on your TV select the skip option and the same for audio device.
At this point your voice control should work again, if it does not I would recommend a manual reboot. I always suggest manually pulling the power and with the power unplugged check all coaxial connectors before powering the box back up.
Please let me know if these options do not work.
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