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About westley2461

since ‎07-11-2018
‎08-23-2018
westley2461
Regular Visitor

Re: Can't access my account to check or pay my bil...

by in My Account Sign-In & Xfinity Website
‎07-19-2018 05:46 PM
‎07-19-2018 05:46 PM
Hey everybody,   Just wanted to let you know my ticket has been open 8 days now and no resolution. I spent hours on the phone last time to no end. My ticket has not been answered and I still cannot access my account. No calls from Comcast, no concern. Customer service is garbage. If you're still within the 30 days, cancel. ... View more

Can't access my account to check or pay my bill

by in My Account Sign-In & Xfinity Website
‎07-11-2018 06:07 PM
‎07-11-2018 06:07 PM
Can't access my account to check or pay my bill Since I signed up on the 20th I have been unable to access my account and since your support is trash and I have to speak to 6 different people just to be put on a 1 hour hold for transfer, I'll air my laundry here. I signed up for Comcast internet on 06/20. Since then I have had a nightmare with Comcast's activation and support team. I can not see my account. When I log in it just shows three dots loading. I've spoken with multiple support reps and get no resolution. In fact Edwin with security just hung up on me! (If you're not yet a Comcast customer you should know this is the typical experience) I need a technician to speak with me and assist so I can access my account to pay my bill or else I'm just going to cancel and get AT&T. ... View more