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About ATR_2018
since
06-05-2018
12-26-2018
ATR_2018
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11-19-2018
01:42 PM
I have purchased iphone 8 back in June'2018 with $200 Prepaid card promotional Offer. During purchase i was told that will receive prepaid card sometime in October. I haven't received still.
Can someone look them to resolve the issue?.
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07-06-2018
01:31 PM
Ken, Yes this is for different card. I have sent you a message with my details. Please have a look.
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07-06-2018
11:43 AM
I bought Iphone 8 on 06/08/2018 with $200 Prepaid promotion. On the day of my mobile order i got an email about $200 prepaid card and also it says i should see them in the rewardcenter status after i activate my mobile.
But it's been a month i activated new xfinity number and i still don't see $200 prepaid card in the reward status. Can someone help me to get them?.
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07-02-2018
09:41 AM
I bought my Samsung S9 on 3/21/2018. W hen i checked my reward status in the link https://www.xfinityrewardcenter.com/status, it says gift Card shipped. Is there any tracking number to track them?.
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06-05-2018
10:45 AM
After 3 weeks of struggle and worst experience by calling customer service i did got my unlock code for S9 lask week and was not correct. I get error "invalid Unlock Code Entered". After talking to customer service about incorrect code, they wanted me try with new request. Submitted multiple requests from last week and none of them returned.
It shouldn't such hard talking to a customer service person. Every time i call them they just give common answer "they do not know the reason" and want me to initiate the new request to get unlock code. Had very very worst customer experience, i don't understand why they can get some reason why it is not working and what is the right step to get new code. Instead of just submitting multiple request of the same.
After talking to a person in xfinity mobile via chat, came know something about unfreeze code and want me to request for both unlock and unfreeze code. Am glad atleast i heard some new term from the person in chat.
I did submitted the request again this morning can this be answered quick?.
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