Customer retention department should be able to match new price, but won't. Why? Because we are guaranteed RGUs. (Revenue Generating Units). I'm seriously considering cutting the cord since Amazon, Netflix and Hulu can provide me with the same content at fractions of the cost. Granted I'd still be a HSI customer but one that isn't gouged at the cashier. They tout their channel line up like its the best but half of it is worthless. Religious channels? No thank you. Music channels? Nope not buying
shoppung .... you can see where I am heading. when will we have the ability to buy ala cart packages?
fedup and overcharged
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