I am only on my third billing cycle and have already lost channels. My kids love to watch the Cartoon Network Channel, and it now has been taken away as well. I am paying the same amount each month, but they keep taking channels away. I called Customer service, and all they wanted to do was upsell me to a better bundle. Now with 3 Major competitors, plus Netflix and Hulu I believe I am going to switch providers. Since Customer Service to Xfinity is basically the Sales department, and there is no complaint line or email, who do you contact when you have an issue?
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