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About RMCX
since
05-06-2018
05-16-2018
RMCX
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35
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05-16-2018
11:36 AM
And, if you believe that a down-converter limits 4K access, how is putting in a non-4K box any better???
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05-16-2018
11:32 AM
Can you please provide an authoritative reference for this statement.
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05-15-2018
06:51 PM
I had tried a Wemo smart plug to reboot it automatically several times a day, but that wasn’t terribly successful. Alexa is a good idea, but don’t you have to wait several minutes every time you want to watch a show? You could miss a touchdown or a home run in that time span! (There’s no delay on the converter box.)
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05-15-2018
05:58 PM
Most of Comcast's Level 1 people really don't know there is a problem. (A number of them can't even spell HDCP!)
And, since refreshing/repowering the box usually works that time, they honestly think they've solved the problem.
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05-15-2018
05:23 PM
This is the one I'm using, although Amazon has others as well:
https://www.amazon.com/gp/product/B01CT7THLO/ref=oh_aui_detailpage_o02_s00?ie=UTF8&psc=1
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05-15-2018
09:20 AM
It's possibly an incompatibility between your TV and the cable box in what is called the "HDCP handshake."
If indeed that's the problem, unplugging your cable box is not a long-term solution. The problem will continue to occur more-or-less randomly. You would have to wait the several minutes for the box to restart every time you wanted to watch TV!
Here are some things you can try:
1) Make sure the cable between the X1 box and the TV is a decent one and seated properly.
2) Make sure your TV has the latest firmware installed.
3) Try different inputs on your TV.
If these steps don't help, you can try one of several small devices that sit between the cable box and the TV that convert the HDCP signal from "version 2.2" to "version 1.4". I have posted a link to one such device a few messages earlier in this thread. These devices are inexpensive, invisible, and reliable.
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05-10-2018
09:38 AM
This device fixed it for us:
https://www.amazon.com/gp/product/B01CT7THLO/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1
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05-07-2018
11:36 AM
See my post here to fix this: https://forums.xfinity.com/t5/X1/Solution-To-Sony-X1-Blue-Screens/td-p/3088185
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05-07-2018
11:26 AM
I have a Sony XBR 4K TV that's a couple of years old and have had nothing but aggravation running it from the X1 box. About 50% of the time I have to reseat the cable or reboot the X1 box in order to get the two devices to talk together. Otherwise I get a 'signal not found' message on a blue screen.
My belief is that it's an incompatibility in the HDCP handshake between theTV and the X1.
So I went looking for something that would sit between the two and manipulate the signal properly. This is what I found:
https://www.amazon.com/gp/product/B01CT7THLO/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1
On a sample of several days now, it's been perfect!
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05-06-2018
02:07 AM
I have a Sony XBR TV that's a couple of years old and have had nothing but aggravation running it from the x1 box. About 50% of the time I have to reseat the cable or reboot the X1 box in order to get the two devices to talk together. Otherwise I get a 'signal not found' message on a blue screen.
My belief is that it's an incompatibility in the HDCP handshake between theTV and the X1.
So I went looking for something that would sit between the two and manipulate the signal properly. This is what I found:
https://www.amazon.com/gp/product/B01CT7THLO/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1
On a sample of 24 hours, it's been perfect!
... View more
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