Hi and thank you for the suggestion to test with the Remote App. I've done just that, and the remote app on my device is just as slow. It's a huge bummer because the way the Xfinity remote works, as you described, is a horrible implementation. I assume it's for voice search and analytics. Regardless, the laggy lag lag lag lag laaaa..g with Xfinity x1 should be addressed. My speed test from my device is indicating my speed/connection is 400mb/s, and I've tested at 553mb/s as well. That being the case, I'm really stunned that there is any lag at all. I get it, a 1 or 2 second lag is fine - I suppose - but my lag is a whopping 5 seconds! That's unacceptable. I'm very appreciative of the suggestion, and I hope there's another solution.
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Hello. I've already searched the forums, and it seems that a system refresh fixed the other customers issues, but it has not fixed mine. The Lag is a major issue and must be fixed. Sometimes after hitting a button on the xr11 remote - and that's any button - there is a 5-8 second delay before the X1 box responds. I literally just got an upgrade to an X1 DVR - although it's actually a downgrade because the DVR is the old one with local storage only. I've already tried a reboot, system refresh and checked all my battery connections. I even had Lag on my old/new XR15 remote. Please assist if you can. I really cannot take a 5+ second delay on this box. I'm going to throw it through a window. LOL
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