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since
04-22-2018
07-12-2018
MrBobb
Contributor
26
Posts
5
Kudos
1
Solution
07-12-2018
06:41 PM
1 Kudo
Wow, I just Google you A1901 and indeed it can't. OOOPS.
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07-12-2018
04:44 PM
I notice when I go into att.com and ask if my location has what service, at&t seems to have an existing database of addresses and if I enter UNIT instead of APT, or such silly thing, it doesn't recognize me, so u may wanna try different combinations.
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07-12-2018
04:37 PM
Ugh... you are not going through AT&T. Xfinity piggy-backs over Verizon network.. Modern phones have GSM/CDMA radios built-in, your unlocked at&t IS going through the Verizon network.
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07-07-2018
06:59 PM
2 Kudos
Just my 0.02 from being a telecomm engineer. No matter who carrier, there is no such thing as unlimited, they will always get you somewhere, they are running a business. The term of services are written by lawyers who use just the proper language not to make them liable. To pick a carrier, u just have to select the least of the evils, or what you are willing to put up with.
The bright side about XM is, you are not locked into a contract, can always cancel anytime (so far). Not sure if accepting their debit cards options, purchased phones from them locks you into anything.
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07-01-2018
04:29 PM
Didn't work for me, but I did VerizonLocked -> Apple SIMless. Can just try it out though, won't blow up I promise.
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06-30-2018
04:21 PM
Sounds like it's working the way it's suppose to but you wish it has a "always use WIFI if available." Technically I don't see why not, heck broadband bandwidth availability must always trump celullar availability I would think.
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06-30-2018
03:59 PM
Direct answer to you Q, nobody knows.
I highly suggest u do not rely on xfinity to provide you this service, judging from the posts here and also my personal experience, u maybe waiting for a long time. Just use one of the many VOIP Apps, not as convinient but certainly more reliable and is here and is now.
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06-28-2018
04:37 PM
Xfinity or any carrier can't "boost" celullar signal via software, addition hardware would be needed on your expense.
But, WIFI callling, another name for VOIP allows you to make phone call through your home broadband, transparently, bypassing your weak cell signal, IF you can make it work with xfinity which seems sketchy according to posts.
If that doesn't work, your next option would be to use one of many VOIP Apps.
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06-23-2018
04:22 PM
https://www.xfinity.com/mobile/support/article/115000334608/how-do-i-set-up-or-change-my-data-notifications
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06-23-2018
04:13 PM
Compatible = tecnically will work (like this car will run on regular gasoline).
Locked = however car maybe LOCKED to the carrier who sold it to you forcing you to buy THEIR Gas and no one else.
Google "what is a LOCKED phone" if still unclear.
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06-21-2018
10:38 PM
5's 1st gen LTE may not be compatible with VZ's LTE. Maybe expecting too much from this old phone.
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06-15-2018
09:58 PM
Mobile account holder name must match the other home Comcast service. If ur moving out, I suppose re-imburse parent.
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06-10-2018
02:02 PM
Accoding to the "tool" looks like Sprint needs to unlock it for you first.
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06-03-2018
05:00 PM
Did u buy the phone from Xfinity? may wanna return that puppy before free-return expires.
If BYOD, u must do it in person at a Xfinity store. What they say, however riculous it may sounds.
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06-03-2018
02:16 PM
Wondering if this has anything to do with the cell-WIFI switching algorithm. Republic Wireless, the Grandaddy of WIFI calling is known to do this seamlessly as you roam. U standing still, there should be no prob whatsoever. By signal strength am guessing you mean celullar signal, which in a WIFI call shouldn't matter because it's going through broadband.
p.s.: At the risk of sounding like Mr. Obvious, sometimes saturation of Internet + WIFI bandwidths need attention, up-BW just as important as down-BW, and if this is possibility then your router(S) need to have some version of QOS capability so VOIP are allowed through and not get stuck.
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05-31-2018
01:18 PM
You are dealing with a juggernaut of a rigid bureaucratic corporation. Common sense doesn't work. Apparently the emplyees are told you must bring your BYOD in. I would do what the other fellow suggests, talk to the manager and explain your health situation. If they say must install software (there is none) but don't fight them, offer to mail the phone in at your own expense. Good luck.
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05-31-2018
01:04 PM
https://www.xfinity.com/mobile/support/article/223307028/can-i-use-xfinity-mobile-when-i-travel-internationally
International Roaming... with the caviat that when you are out of the country, callers from the destination city calling you, even though you are currently in their city, will incurr international calling rates from their own carriers.
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05-18-2018
05:25 PM
From the link, sounds like the operative words are PAID IN FULL. U always have the option of International Roaming for light use, with the caviat destination-country callers are going to pay international rate even though you are in their country.
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05-17-2018
04:32 PM
Yes it will work, EXCEPT WIFI Calling. There's been several threads about an Apple SIM-Less phone and WIFI Calling.
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05-14-2018
11:54 PM
Are you talking about your home WIFI or many of the Xifnity WIFI hotspots in your neiborhood?
WIFI signals are subject to interferences many times outside of your control. All it takes is a neighbord turning on his turbo router to mess u up. If at home, there is nothing, nothing better than ethernet.
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05-14-2018
11:47 PM
OK, this is for other users only, I know what the company line says.
Are u able to run say IOS 10.2, am principally interested in the WIFI Calling and Hotspot functions.
TIA
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05-14-2018
11:38 PM
2 Kudos
I learned long time ago, most problems are not "technical." It could be because of training, Xfinity employees need to be trained to support the many flavors of Android blah-blah. Some business, savy-ly may I say try to keep it simple by supporting one and one type of equipment. But I don't work for them I really don't know, could be a simple business decision, any corporation are entitled to make. Bottom line is, you are told currently you can only BYOD iPhone, they didn't hide it from you. Take it or leave it.
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05-14-2018
11:24 PM
Modern phones have GSM/CDMA radios built-in, what activates which radio is your carrier, so as long as your T-M/AT&T phone is UNLOCKED (your carrier says you are now allowed to use another carrier's network) ur good to go.
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04-22-2018
01:20 PM
Because we do not support devices straight from Apple, we would not be able to guarantee repair as needed.
You are not making sense Sir. Why would Xfinity responsible for a BYOD phone for repair? BYOD by definition is a phone purchased outside of Xfinity.
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