About Juskray47

Unfortunately this did not work for me.  I’ve got a Samsung TV and the setting for CEC was off.  Still get the blue screen whenever I turn on the TV after it’s been off for a while.   Same issue for over six months now.  Fingers crossed for a fix, or for Dish to buy Comcast! ... View more

@Chasehuck wrote: Spoke with a rep last night after going through all the solutions suggested here.. I get a no signal on my Vizio p65 4K. I thought it was due to it going to sleep after a certain amount of time, however the rep told me to adjust the system update time to see if that was causing the issue... and sure enough after changing to 6pm instead of running at 4am, I turned the tv on next day with no issue. However turned it back on at 9pm and there was the no signal.. do others see the same thing? Yes, this is exactly what we are experiencing.   Interestingly, I was originally led to believe this was a Samsung/Comcast issue.   Definitely a Comcast issue now. Others have Sony sets and now your Vizio.  Keep checking back on this thread.  This problem has not been solved for over six months. ... View more

I wish I was as optimistic.   ... View more

No luck with this suggestion. ... View more

Yep....I’m on my 3rd XG1.  Had a tech out again last week.   Changed DVR unit, remote, and HDMI cable...again.   No surprise, same issues as when I changed to Xfinity. ... View more

Hi RMCX!   i bought this exact unit a few weeks ago.   Unfortunately, it did not fix the screen issues for me.   Just an FYI for others who may think this is the final solution.   Thanks for suggesting though!   justin @RMCX wrote: This device fixed it for us:   https://www.amazon.com/gp/product/B01CT7THLO/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1   ... View more

@RobertWy wrote: @Juskray47 wrote: @xTheDudex wrote: I found the resolution which IS an HDCP issue. The XG1v4 is only HDCP 2.2 and will not dumb down to 1.4. If you have newer 4K Samsung TV HDCP 2.2 is off by default. The inputs are all compliant but will not work with a HDCP 2.2 device out of the box. To resolve this issue you need to go to: Settings>Picture>Expert Settings>HDMI UHD Color Turn “ON” the input your cable box is connected to. (Example HDMI 1 “On”) This will enable HDCP 2.2 and solve the issue of the blue screen when switching inputs.   This didn’t work for me.   Have had my Samsung set this way for months and still struggle with blue screen, black screen, and jittery screen.   After turning the TV off for a few minutes, then back on, the issue self corrects and works fine until the next time it’s off for any period of time. Maybe a loose connection somewhere?  Check all coax and hdmi . Nope...it sure isn’t a loose connection.  It’s amazing to me that after all the customer comments in this thread, you keep going back to cabling.   You see, I too have spent hours on the phone and internet trying to figure out this COMCAST PROBLEM.   My account will show four visits from Comcast technical experts in my house, rewiring everything twice.   When will one of you just admit that COMCAST has an issue with SAMSUNG televisions?     ... View more

@xTheDudex wrote: I found the resolution which IS an HDCP issue. The XG1v4 is only HDCP 2.2 and will not dumb down to 1.4. If you have newer 4K Samsung TV HDCP 2.2 is off by default. The inputs are all compliant but will not work with a HDCP 2.2 device out of the box. To resolve this issue you need to go to: Settings>Picture>Expert Settings>HDMI UHD Color Turn “ON” the input your cable box is connected to. (Example HDMI 1 “On”) This will enable HDCP 2.2 and solve the issue of the blue screen when switching inputs.   This didn’t work for me.   Have had my Samsung set this way for months and still struggle with blue screen, black screen, and jittery screen.   After turning the TV off for a few minutes, then back on, the issue self corrects and works fine until the next time it’s off for any period of time. ... View more

Hi Saul! It appears my model is a bit different, but very similar!   See below:  Samsung Model:  UN65KU6290F Model Code:  UN65KU6290FXZA Type No:  UN65KU6290 Version:  FA01 The current firmwear version is 1207 Justin   ... View more

Done.  Thanks    ComcastLeon. Justin ... View more

I fear you're in for a long wait.  I had Comcast back to my house four times over the past two+ weeks.  (I'vew been a customer for 2+ weeks).   So far I have had four techs and one tech supervisor visit.  They have replaced all the wiring they installed twice.  Replaced the XG1v4 once.   Guess what..."It must be your TV sir".   These Techs are all great guys and really want to help, but this issue is well beyond what they can do.   One even showed me a video on YouTube showing the blue screen issue on a Sony TV's.  Wait...I have a Samsung TV dude!   He actually had to look at my TV to realize.   Anyway, this is an issue that a tech wont be able to help with.   Comcast will insist it's not their "equipment", but really they are only checking the grounds, connections, and signal strength.   It is an issue with the XG1v4.   I never had a problem with this TV (which is 2 years old) with Dish Network.   Good luch Rescuecheck!   I'm with you! ... View more

Did this solution work?  Having the same XG1v4 issues with a Samsung TV.   Isn't an issue with the TV...DISH worked fine until three days ago when I switched to Comcast.   Looking for a real solution.   ... View more