I'm having the same issue but never got any server error. It was more like they reset my email account...all messages are lost and only had a Welcome to Xfinity email sitting in my Inbox. I continue to get new emails like I always have but anything from yesterday afternoon or later is gone. Had this account for 15 years with many emails saved into different folders that are also gone. Called Comcast yesterday and they had a message about it being a known issue and they were workign to fix but today no message and the customer service rep couldn't help me because my wife is the primary on the account and my name is not listed on it. She said she would enter a ticket to the engineers and then said they will look at and see "if" they coudl fix it....ARE YOU KIDDING ME!!! You better fix it! I asked her how would she like if she lost all of her emails and told her next time don't say "if" and say "they will"! I also told her that they should put their "known issue" message back into their phone web tree so fokls know this issue is not resolved. I find it hard to believe that they don't have backup servers saving these email accounts as they can be used in a court of law...RECOVER MY ACCOUNT ALREADY!!
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