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About nettheo
since
02-19-2018
09-09-2019
nettheo
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7
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3
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0
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09-09-2019
01:20 PM
I installed an app youmail, a 3rd party voicemail app on my Note10 and I have visual voicemail again. The app does all the heavy lifting to repoint voicemail settings to its servers.
IMPORTANT: If you chose this or any other 3rd party app and decide to stop using it, you MUST following the instructions on how to change the settings back to Xfinity voicemail before you uninstall the 3rd party voicemail app if you want the standard voicemail app to work again.
CAVEAT EMPTOR: This is a 3rd party your allowing access to your voicemail. Keep that in mind if you have messages left that may contain sensitive information!
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08-28-2019
01:51 AM
I purchased my note10+ from Xfinity. Here is the information from the Comcast Rep:
There are 2 main points regarding voicemail for newer android devices with Xfinity Mobile (such as Galaxy A50, Samsung S10, Note 10, etc).
1. New android devices will use the default voicemail app that comes on the phone now and going forward. The Xfinity visual voicemail app is not compatible with the A50. That is why the app will not work on your device. The LG device that you mentioned might be an older model that is still compatible.
2. The native voicemail app for android devices does require mobile data to be on in order to retrieve voicemails. It will not receive any voicemails through the app with just wi-fi being on and data turned off. The Xfinity visual voicemail app did have the capability of getting voicemails without data turned on. Unfortunately data will be required on the native voicemail app.
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08-25-2019
04:22 PM
1 Kudo
CGuagliardo,
There is another thread below about visual voicemail and wifi in which ComcastTito responded on the newest Samsung phones (Note10 included) are not compatible with the Xfinity Visual Voicemail app and moving forward, all new phones will be using the provided voicemail app (not the xfinity visual voicemail app) in which case on the note10 is audio only. I'm disappointed too as I just purchased the note10+.
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08-25-2019
04:15 PM
Buckyswider, according to ComcastTito a few posts up, the 'U1' S8 isn't compatible with XM. I'm not sure if the IMEI checker would be able to tell if its a U1 or not. It is my understanding is if you bought an S8 factory unlocked, not tied to any carrier it is a 'U1'. If you bought one from any US carrier say verizon, it is a 'U'. If you can return/swap the U1 for say a verizon version that isn't currently active on verizon, that I believe should work.
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08-25-2019
01:39 PM
That is what I'm trying to connect the secure XFINITY network. I've downloaded the app but no change.
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08-24-2019
09:23 PM
1 Kudo
There are a number of threads on the subject and some marked resolved but I haven't seen a posting on how to either install the certificate or pick different settings that don't require a cert to get authenticated. Anyone find a solution?
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08-24-2019
12:46 AM
1 Kudo
Ken,
Do you have any updates on this issue? I just signed up for XM today and got a brand new note 10+ and I can't authenticate with the XFINITY
Thanks
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