Hi everyone. I just got X1 and I have the XR15 remote. I was able to pair my remote with the TV (in other words, I can use the remote to turn the TV on and off and change the volume.) But whenever I hit the voice button, I get a message on the TV telling me I need to pair my remote with my TV (XRE 09013). But I already did. Didn't I? Please tell me what I did wrong while setting it up.
The way I set it up was I pressed the mute button and the Xfinity button until the light turned from red to solid green and then I put in the five-digit code for my TV. (The message on my TV tells me to press the Xfinity button and the info button, but that only turns the light from red to flashing green.)
To sum up: I can't get the voice function to work on my remote, even though the remote is already paired with the TV.
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