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About Surf2826
since
01-03-2018
01-31-2019
Surf2826
Contributor
26
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2
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01-31-2019
04:41 PM
Message button not showing number of incoming messages You have to do a reset. Go to settings and then down to reset. Select Reset all settings. That should do it. I had this problem and this corrected it. It was on a iPhone SE.
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10-30-2018
08:58 PM
No I haven’t seen or heard of an app like that either. I would like Xifinty to show this information, (gb.mb) on the Xifinty Mobile app. The Xfinify app where you can check your billing, activity, devices and support instead of .1 gb. I would like to know how much actual data I used. And I am sure XM has this information.
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10-30-2018
07:06 PM
I understand how billing works. I would like to know how much actual data I have used. My suggestion is to show data used as gb.mg not as .1 gb. That way you would know as close to real time how much data you used.
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10-30-2018
05:21 PM
Wouldn’t it be nice if XM could show how much data you used as gb and mb. Example same as dollars and cents. Instead of .1 gb show it as .055 mb used. Or if you go over the .1 gb show the usage as .857 mb to show how much data you used before you go into the next billing tier ie 1.945, 1gb 945mb. I am sure that XM has this information because that’s how they bill your account. I think it would be very easy for them to show this on their XFINITY App.
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10-09-2018
04:50 PM
I also am waiting for any information about BYOD Android. Like you said in the beginning of the year there was a lot of discussion of when BYOD Android would be announced. As I remember it was going to be sometime this year. I have a perfectly good MOTO that I would like to add to my account. I tried my SIM card in it and it seems to work. I have an iPhone on XFINITY and I like that I can read my texts and answer my phone on my iPad, but I miss my MOTO.
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05-31-2018
09:49 AM
Hi, in the mobile app click on activity, then click on current cycle costs, next click on services and devices. That will show number of calls and messages. From there you can select calls or messages to see more details
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02-23-2018
02:56 PM
I have been a XM customer since November. I haven’t had any problems with my iPhone or service with Xfinity. I only use the iPhone for talk and text. I am on the by-the-gig plan and have not yet exceeded my monthly allowance. So my billing is only for the monthly price of the iPhone SE and taxes. The monthly taxes are in the neighborhood of $2.20 and $14.59 for the SE. Hope this helps you. The only thing that I would like to see is real time data usage so that you know how much data you’re using.
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02-09-2018
10:22 PM
I am satisfied with Xfinity Mobile. Have been a customer since November 2017 and besides paying for my iPhone SE $14.59 monthly taxes around $2.20 my bill is $16.80 per month. I have not had any problems with Xfinity service at all. Can’t wait to add another line when they offer BYOD for Android phones.
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01-10-2018
10:19 PM
Hi Lakino
My iPad is only WiFi so as long as I have an internet connection I will be ok.
iMessages come in blue and regular messages come in green. So if I see someone sending
me a iMessage I will know what to do. Thanks for your help.
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01-10-2018
09:47 PM
Hi Lakino
I want to keep iMessage on as I have an iPad and I can get and reply to my texts on it.
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01-10-2018
07:55 PM
Mike
So as long as I am on WiFi sending MMS either regular message or iMessage with
the cellular data button on I will not incur data charges. I would only incur charges if
I was on cellular not WiFi. Is this correct?
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01-10-2018
06:01 PM
Hi Ken
Cellular is on I have 4 bars. I am not talking about cellular I am questioning the button cellular data in settings. I need the button cellular data turned on to send a MMS via a WiFi connection, regular message not iMessage. Do I need the cellular data button on to send iMessage MMS via WiFi?
If iMessage MMS sent WiFi will I incur data charges. I just don’t understand Xfinity message iMessage’s will count as data.
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01-10-2018
04:50 PM
I use my phone mostly in my home on WiFi. I know that to send a regular MMS not iMessage, I need cellular data turned on when connected by WiFi. If I don’t have cellular data turned on I get a message not sent. What about iMessage’s, do I need cellular data turned on when connected by WiFi? This is what I don’t understand, I need cellular data turned on even though I am on WiFi to send MMS.
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01-10-2018
03:55 PM
Hi ComcastKenF I understand if I am on WiFi at home I will not use any data sending an iMessage. What about sending an iMessage with a pic MMS? Also do I need to have cellular data turned on or off to send an iMessage with a pic? I know that if I send a message with a pic MMS (not iMessage) it has to be on. Should cellular data be left on or off? What’s the point of cellular data?
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01-10-2018
01:16 PM
From Xfinity
Text away! Your text messages—including SMS and MMS—are covered in the unlimited nationwide texting that's included with all XFINITY Mobile lines. They do not count toward your data usage. If you're an iPhone user, your iMessages do count as data.
IF YOU’RE AN iPHONE USER, YOUR iMESSAGES DO COUNT AS DATA? LAST LINE.
If Xfinity sells iPhones why should you be charged for using data on a phone you purchased, if you have iMessage turned on?
How much data do you use sending an iMessage? Is it sent by cellular or WiFi?
Also I have a question about Cellular Data, should it be on or off? I know that you cannot send MMS unless it is on. This is my first iPhone and I have a iPad so I would like to leave iMessage on but I don’t want to use my data up.
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01-07-2018
02:06 PM
I am HAPPY 😃. I had to learn about the iPhone as I had android phones before. I have not had any problems with Xfinity Mobile service. Hope more feel as I do.
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01-07-2018
12:51 PM
That would be great. I have a Moto that’s less than a year old that I will add to my account. Thanks Xfinity Mobile. Let’s all hope this is true.
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01-06-2018
06:52 PM
I had a similar problem. Do you have cellular data turned on? If not turn it on and try to send a MMS message.
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01-05-2018
09:02 AM
Thank you Mike. I just checked my phone data and you are correct. It shows a MMS message going to my other phone and the data did not increase. I will send some pics of the snowstorm in NJ to my family over Xfinity and check my data later. I think my question has been answered. Just keep iMessage turned off.
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01-04-2018
06:37 PM
Hi SRG Just reviewed the thread you suggested. It was interesting and informative but I didn’t see any answers to my question. I hope your right that they don’t count toward your GB usage. I just wish I could get an answer from Xfinity. I sent a text to Xfinity’s support but I didn’t get a reply yet. Maybe a Xfinity rep will see this and be able to help.
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01-04-2018
05:26 PM
Thank you SRG I will try with cellular data on. I will try to send a pic to my moto.
The pix and text went through
I just checked my data usage and it now shows 0.1GB before it was 0 GB
I thought Xfinity Mobile said use all the text and data text away
From now on I will not be using Xfinity Mobile for data text
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01-04-2018
10:58 AM
I just tried to send a pic with iMessage turned off and I got a message not delivered.
I didn’t have any problems before when I was using my Moto android phone on another carrier but I don’t want to use up a lot of data on Xfinity
Can anyone with a iPhone help me
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01-04-2018
10:26 AM
Thanks for your reply. This is my first iPhone and don’t understand all the differences between the iPhone options so, I think my answer is to turn off iMessage and then I can send as MMS on WiFi or cellular is that right?
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01-04-2018
08:37 AM
Thanks for the answer to my question. I do have a iPhone what if I turn off iMessage?
Can I send a pic that way?
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01-03-2018
06:53 PM
I have a second phone on Trackfone and I don’t use data sending a text with a pix.
If I send a text with a photo do I use data?
I have asked this question every time I speak with Xfinity reps some say yes and some say no.
I have cellular data turned off.
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