I have been a comcast customer for more than 5 years before I moved to a new location last year. Recently my bill increases siting "Promotion has ended". But when I check online, a promotion was still there.
I called twice to Comcast to find out a solution. On 1st call CSR talked to me very rudely. Neither did he have any manner nor professionalism to talk to a customer and he didn't even care that I was loyal comcast customer since ages. On second call, CSR couldn't find any deal to keep me connected with Comcast.
Now I have luxury to switch to FIOS as in my are there are excellent promotions for both TV+interner and Internet only.
Just wanted to give comcast last chance to retain me as a loyal customer before I finally say good bye forever to comcast.
Please don't say to call as they are not helping.
Thanks in advance
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