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About Ken1959
since
11-28-2017
11-27-2019
Ken1959
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11-27-2019
12:43 PM
Thanks! 2.0 would be fine, but none show up on the cloud, after a year = only on the X1 box. Guessing there is a bug in the Comcast system/software....
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11-26-2019
08:13 PM
Odd - it says: -" You have 60 hours of X1 Cloud DVR storage for each X1 DVR TV Box on your account. If you exceed your limit, your most recent recordings will replace older recordings unless the older recordings are marked as Save for 1 Year . " And: In the event of a DVR box swap, will I still have access to my recordings? Recordings made after June 7, 2016, or after the date you began using X1 Cloud DVR (whichever is later) will be accessible from your new TV Box as well as from mobile devices and computers.
--I think there is a bug in their system....
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11-26-2019
08:11 PM
Thanks! Do you mean Comcast will remove flash in 2020, so their streaming videos still work on current browsers? That would be good!
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11-25-2019
04:52 PM
Folks, Adobe Flash player still works on some browsers (with some extra effort), but is completely going to be phased out from ALL browsers soon, and will no longer be supported (not as secure as the new HTML 5 player, which is the new standard). https://helpdeskgeek.com/how-to/flash-going-in-2020-heres-how-to-download-flash-games-to-play-forever/ What is Comcast/Xfinity doing to convert their Streaming App web player away from Adobe Flash, and over to HTML5 (the new secure player standard)? Just checking!
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11-25-2019
04:45 PM
I have the default set (and therefore all my recordings are set this way) to SAVE UNTIL SPACE IS NEEDED (not set for the 1-year option). And on the X1 Box, they are ALL there = the new recordings, and the older than 1 year recordings. I've had the X1 box for 2 or 3 years at least. In any case, on the Xfinity Streaming web app it doesn't show any recordings older than a year. I have a LOT of space available - I used only 30% space - there is 70% available. The settings and recordings are all set up for Save Until Space is needed. Why does this happen? The support from the Philippines has no idea. 1) What is causing the recordings to drop off of the Xfinity Streaming app, under my saved recordings? 2) How do I get them back? The support people did some kind of a "Refresh" thing, which did NOT work. 2a.) The customer should not have to do anything manual to get recordings back, that are over a year old, when there is plenty of space remaining. I should not have to call Xfinity, to have the recordings recovered (which doesn't work anyways). I should not have to manually log in to the website, to reset settings, that were set correctly up front, and have not changed. Not sure what to do next. The tech support folks in the Philippines ("Advanced" "Tier 2" tech support), honestly are the nicest folks, but really don't have a clue. And I did get a USA tech support, and they transferred me to advanced tier-2 tech support in the Philippines, and they had no clue. How does this problem get fixed at the root cause level? Guessing it is affecting more than just me!
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11-28-2017
04:52 PM
In the past, if I had to work late, and I was going to miss my favorite show, I'd log in to the TV Remote Xfinity app, go the guide/listings, find the show in the listings, and there was an option to record the show (or series) -- and then I could record the show while still at work, and then watch the recorded show when I got home. Now they got rid of the option of setting a recording remotely, due to the legal issue (and they hope to get this option back at some point, but have no idea when). It is sheer insanity to get rid of this function in the TV Remote Xfinity app, and from the Xfinity Stream app.
QUESTION: To rectify this issue, I tried finding an old apk (an older version of the app) on the web, and did find one from Oct 2016 (over a year ago), installed it, and it also did not have this option, so I am guessing that they turned off the recording remote option at the X1 box, via a software update, so I am guessing an older version app/apk is not going to work either? Does someone know if this is why the old APK doesn't work either??
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11-28-2017
04:49 PM
In the past, if I had to work late, and I was going to miss my favorite show, I'd log in to the TV Remote Xfinity app, go the guide/listings, find the show in the listings, and there was an option to record the show (or series) -- and then I could record the show while still at work, and then watch the recorded show when I got home. Now they got rid of the option of setting a recording remotely, due to the legal issue (and they hope to get this option back at some point, but have no idea when). It is sheer insanity to get rid of this function in the TV Remote Xfinity app, and from the Xfinity Stream app.
QUESTION: To rectify this issue, I tried finding an old apk (an older version of the app) on the web, and did find one from Oct 2016 (over a year ago), installed it, and it also did not have this option, so I am guessing that they turned off the recording remote option at the X1 box, via a software update, so I am guessing an older version app/apk is not going to work either? Does someone know if this is why the old APK doesn't work either??
... View more
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