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Regulatory Compliance Team

Where can I find the REAL contact information for the Comcast Regulatory Compliance team? We had an agreement worked out after I filed a complaint with the FCC, but the letter they wrote in response did not reflect this agreement, and the contact information on the letter was from an invalid address

@XfinityMartyR, @XfinityThomasC I did as you asked, and yet another person from the team reached back out, but this one contradicted the other two and implied I was lying about the resolution we had settled on. Again, no names and no [valid] contac

Regulatory Compliance Team

Where can I find the REAL contact information for the Comcast Regulatory Compliance team? We had an agreement worked out after I filed a complaint with the FCC, but the letter they wrote in response did not reflect this agreement, and the contact information on the letter was from an invalid address

@user_m80uub I appreciate your struggle and empathize with your frustration, but please start your own thread instead of hijacking mine. This will only distract those that might be willing to help my case, and yours won't get the attention it would

Regulatory Compliance Team

Where can I find the REAL contact information for the Comcast Regulatory Compliance team? We had an agreement worked out after I filed a complaint with the FCC, but the letter they wrote in response did not reflect this agreement, and the contact information on the letter was from an invalid address

Of course you won't provide a direct number. As I mentioned, you'd rather provide me with false contact information so it looks to the FCC as if your compliance team is playing nice, while obviously renegging on our agreement, again. But if there's e

Regulatory Compliance Team

Where can I find the REAL contact information for the Comcast Regulatory Compliance team? We had an agreement worked out after I filed a complaint with the FCC, but the letter they wrote in response did not reflect this agreement, and the contact information on the letter was from an invalid address

It was a simple question with a simple answer, to which you reply with a 5-step set of instructions to talk to someone ELSE. I appreciate your quick response, but I've had enough run-around for one day and I don't think I'll be doing that.

Regulatory Compliance Team

Where can I find the REAL contact information for the Comcast Regulatory Compliance team? We had an agreement worked out after I filed a complaint with the FCC, but the letter they wrote in response did not reflect this agreement, and the contact information on the letter was from an invalid address

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Regulatory Compliance Team

Where can I find the REAL contact information for the Comcast Regulatory Compliance team? We had an agreement worked out after I filed a complaint with the FCC, but the letter they wrote in response did not reflect this agreement, and the contact information on the letter was from an invalid address

120

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Why are there so many unanswered/incorrectly answered questions marked as solved and archived??

It's incredibly frustrating to have a question, see that 100 other people have already asked it, and open "Answered" thread to find there aren't any answers. It's even more infuriating when I see that someone has incorrectly answered the question and I can't provide a correct answer because the thre

I was not aware of the knowledge base. I clicked on "Support", and this forum is where it always takes me. I'll check it out. Thanks for the tip.

@robbgriffith wrote: How about we worry less about cleaning up the threads and worry more about getting accurate information on them? BTW, those aren't necessarily diametrically opposed to each other. Cleaning up the forum of irrelevant, off topic,

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Why are there so many unanswered/incorrectly answered questions marked as solved and archived??

It's incredibly frustrating to have a question, see that 100 other people have already asked it, and open "Answered" thread to find there aren't any answers. It's even more infuriating when I see that someone has incorrectly answered the question and I can't provide a correct answer because the thre

Thank you for your prompt response. I can see now why some incorrectly answered questions are archived, but sifting through the ones that are and are not archived, and are or not answered, is an arduous task that I usually give up around page 6 of re

Why are there so many unanswered/incorrectly answered questions marked as solved and archived??

It's incredibly frustrating to have a question, see that 100 other people have already asked it, and open "Answered" thread to find there aren't any answers. It's even more infuriating when I see that someone has incorrectly answered the question and I can't provide a correct answer because the thre

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