Data usage scam! I, too, was warned at the end of 10/17 that I was near the data cap. Usage had not changed, data usage likely down from previous month [but Comcast tool shows 4x usage!]. In [2] two days, I'm showing 53gb+ usage so far, no public access given, no malware [no windows!], no system upgrades or large amount of downloads in this 2 day period. I believe this is corporate scam! I have experienced false charges from Banking industry, refunded once federal inspectors began review of practices. But, until the inspection, the bank has use of my money for free! I believe Comcast is raising charges that they KNOW are false, for this same "free" money from overcharges for this service.
An earlier poster mentioned "transparency", which Comcast will not give on these overages. Once someone federal gets involved, Comcast may offer a "rebate" of less than the fees they collect to appease the feds.
I'll start turning off my modem whenever not at home, monitor data count [bet it rise, even with the modem off!], dispute any possible overage vehemently [and widely].
Suggest you do the same!
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