About DuhDuhMan

Pictures, 1 Download [700mb firewall image], 1 movie streamed, modem left idle and plugged in. Here's the trend;   Usage Meter 1: Network connected, no significant downloads [less than 300mb collective data downloaded]. Yet, this is what I'm charged as having used in the opening days of this month.   Usage Meter 2: Modem disconnected, but data charges grew 2gb on INACTIVE service!   Usage Meter 3: Streamed 1 movie, downloaded 700mb of data directly, left modem on - bu PC's inactive overnight. Nearly 30GB charged with INACTIVE computers on active network. COMCAST SUPPORT FAILS TO ANSWER ANY REQUEST FOR EXPLANATION!   ... View more

Better than 25 minutes waiting for Chat, no answer. Disconnecting Modem Cable now [after a restart]. ...will post pics of data usage, this is ridiculous!   ... View more

Waited for "Live Chat" yesterday for more than 30 minutes, never got a connection. Been waiting 15 minutes so far tonight. Riddle me this;   How did I "use" 4gb of data with cable wire disconnected from modem for past 24hrs?     ... View more

Data usage scam! I, too, was warned at the end of 10/17 that I was near the data cap. Usage had not changed, data usage likely down from previous month [but Comcast tool shows 4x usage!].  In [2] two days, I'm showing 53gb+ usage so far, no public access given, no malware [no windows!], no system upgrades or large amount of downloads in this 2 day period. I believe this is corporate scam! I have experienced false charges from Banking industry, refunded once federal inspectors began review of practices. But, until the inspection, the bank has use of my money for free! I believe Comcast is raising charges that they KNOW are false, for this same "free" money from overcharges for this service. An earlier poster mentioned "transparency", which Comcast will not give on these overages. Once someone federal gets involved, Comcast may offer a "rebate" of less than the fees they collect to appease the feds. I'll start turning off my modem whenever not at home, monitor data count [bet it rise, even with the modem off!], dispute any possible overage vehemently [and widely].   Suggest you do the same! ... View more