About wryanmcse

wryanmcse · ‎04-04-2019

Fixed - I noticed in the My Account app that it was showing a default WiFi network SSID/name with a default password. Even though it was in Bridge mode (so WiFi was disabled). I decided to disable Bridge mode, so I could rename the WiFi SSID to match the SSID already being used in the house. I left that on for a few hours until I got a message from Xfinity telling me about my new WiFi network name and password. The next morning I re-enabled Bridge mode (to turn off WiFi from the Xfi Advantage Gateway) after verifying the new SSID showed up in the My Account app. Now my "home" network/SSID is recognized correctly and I can watch any of my tv channels thru the streaming app. Apparently they determine your "home" network simply by the SSID name being used. Nothing more technical...

wryanmcse · ‎04-02-2019

I installed an xFi Advantage Gateway TG3482G in my house last night using Bridge mode so that I could use my existing routers and switches. My internet speeds and WiFi are working fine. I use my phone to watch TV in the kitchen a lot and last night and this morning before work it was working fine on all channels. However, this afternoon, when I came home for lunch every time I use the Xfinity Streaming app in the house it tells me I'm not on my home network and will only show me TVGO channels. It doesn't matter if I'm using WiFi (on my iPhone) or a hard-wired network cable attached from my ROKU (with the Xfinity Streaming beta app) to the NetGear router plugged into the xFi Gateway, I get the same message about only being able to view TVGO channels because it thinks I'm not on my home network. Also the bandwith feature on the Xfinity My account app isn't showing any data even though I streamed a bunch of Netflix last night.

wryanmcse · ‎10-08-2018

We have both iphones and Android phones in our house. But only the iphones can continue to play audio from sports/news with the screen turned off/phone locked, or when moving to another app. There's a setting under "Playback preferences" to "Allow Background Audio". However, this setting is missing in the Android app (I've verified I'm running the latest version of the Android app.) My question is - When will this feature be coming to the Android version of the streaming app? I really like using it as I can listen to news/sports while doing other things without leaving my screen on. Or I can check email, browse the web, etc while still listening to the audio. Thanks!

wryanmcse · ‎09-20-2018

I just wanted to add that I'm having the same issue with the CNBC channel (on TVgo since it's when I'm away from my home network). Commercials will cut into live programming, often at volume levels that make me reach for my headphones to rip them off since they start blasting at painful volume levels). This doesn't occur during normal commercial breaks, only these oddly timed commercials interrupting live TV. I also have access to YouTube TV and was able to switch over to viewing CNBC and rewind to hear the story I was listening to and verify there was no commercial break at that time.

About wryanmcse

Re: Using xFi Advantage Gateway in Bridge Mode my ...

Using xFi Advantage Gateway in Bridge Mode my HOME...

IOS only feature: Playing Background Audio on Andr...

Re: Commercials interrupting live news broadcasts!