About erica28

Really appreciate your help with this.  720 makes the resolution look a little better but it's still letterboxed and stretched.  I also tried to adjust on my tv remote to make it full screen and that doesn't look good either.  I'm afraid I might be stuck with this and 90% of the channels I will be watching are SD on xfininty.  I may have to look at Direct TV and see if they offer them in HD, AT&T no longer allows new U-Verse installs in the area.  I had all of my favorites on HD with U-Verse :-(  ... View more

Hey there - just tried and LIVE in a circle pops up on the center screen and when I type 480 quickly it pulls up search bar with 480 typed. The channel itself doesn't change. ... View more

It's a 2009 model HDTV (Samsung) that is 720p. I'm not 100% sure its SD compatible, gonna assume older TVs can show both. I have two ports side by side on the back.  An HDMI cable connects from the x1 box.  One of ports says HDMI In and the other DVI which is the one the HDMI cable is plugged in to.  I had U-Verse before I moved and my SD channels didn't have letterboxing or look distorted.  Thanks.  ... View more

Went to the retail story today and exhanged the legacy box for X1 box.  On an SD channel, I'm going to Settings to Preferences to General, and turned auto-tune off.  I then went to Device Settings and under Video Display changed Zoom to None.  The Video Output Resolution is set at SD, and I'm still seeing letterbox with blurred resolution. Is there a way to bring these SD channels full screen and sharpen the image?  ... View more

Thanks, when I click the xfinity button I don't have a Gear Symbol. My options to click are On Demand, Menu, TV Listings, FInd Shows, Favorites, HD, and iTV.  When I click Menu there are no options for Preferences. ... View more

It's X1 service. Thanks! ... View more