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since
09-15-2017
08-30-2018
stormspotter
Contributor
20
Posts
2
Kudos
1
Solution
08-23-2018
09:22 PM
me too. will not play dvr or stream. On demand works. on several devices. it says something has gone wrong. On laptop also. lease fix
On edit: works now as of this morning (8/24/18) for me. ty
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08-23-2018
08:35 PM
1 Kudo
what i researched it is saying by the error that i am not at home. well i am watching on tv right now. My laptop is useing chrome if it matters. i am hooked to my home network. My wife wants to watch something else on tv i thought i would watch game on laptop. I supose there is no fix for this. comcast always say we will fit in your life more like u have to live with our bugs since u dont have any other choice and we know about them but we will never fix them.
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08-23-2018
08:17 PM
i would like to watch the preseason football game between philly and browns but i a m haveing trouble with is normal i get
This Video Cannot Be Played
We've run into a problem while streaming Eagles @ Browns.
(Error TVAPP-00206)
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06-03-2018
09:44 PM
Yes it all works on tv the dvr. I can watch no problems. Just need to stream on the app. This not a one time deal. The shows i record often have trouble playing through the stream app or the website. I just wish it worked as well as the dvr through the tv.
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05-27-2018
10:25 PM
1 Kudo
Tired of bugs. All I want to do is watch a dvr recording on my tablet. All the recordings work on my tablet but mysteries at the muesuem season 16 episode 12. It will not load. About 3 weeks ago I lost all my recordings in that they no longer could b played on internet according to customer service I called. Before that I had streaming problems through the website on my laptop. These were known bugs that never got fixed. I can't believe that they just say we know we have problem but we will never fix it. I have no real choices besides comcast. Our internet and tv are unreliable. Outages are weekely. My niehborhood is out much more often than my grandmas in the same city, save a richer part with Comcast. My parents in Oregon have no problems with Comcast. My lines have been replaced. New modem. Comcast even added amplifier because weak signal. Still have problems weekly. Modem restarts by itself daily. If u are out there and u care Comcast please give us a hand.
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05-06-2018
02:29 PM
i might be impatient but i would like to know when comcast will fix the dvr issues on mobile and laptop. i cant watch any of my recordings on my laptop or phone, or tablet. just says i have no recordings. This is extremely anoying to me i thought it would b fixed in 24 hours but no. I also wonder how many people this effects and if it just my neighborhood? it aperently does not effect oregon comcast users as my parents still works. thank u
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05-05-2018
10:43 PM
Cant get mobile stream app to see dvr on any device since this morning. Talked to customer rep via chat. Says they refreshed and should work in 60 min does not. Bill is payed. They said they would elevate it and I should get call 📱 within 24 hours. Real bummed because I wanted to watch Stanley Cup playoffs I recorded on my tablet. So my wife could watch k dramas on tv. On edit: I called customer service after 23 minutes on phone they said there was a problem on their end they were working on it. I wish that maybe Comcast could tell the first person u talk to about it. Instead of trying to trouble shoot a problem that there is nothing to b done.
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03-30-2018
05:19 PM
Today my internet stopped working, after being on phone with customer service for an hour and 20 minutes. Where all they did was have me reset the modem 7 times transfer me 3 times. The repersentive didnt know what to do. So i went to comcast office to swap modems. They tell me the wait will b at least 40 min. I am at store now i don't see why they cant hand me a modem so can leave. I often defend comcast to others i see their point sometimes. Waste half the day just to try and get internet back..... further on it took almost an hour to get a new modem. after that i got home and called the number to activate which went well. unfortuanly they could not link to my to xfinty home. the first person did not know how that activated the modem transfered me. then they said they would have to send a tech out we got disconected twice never got apointment schedueled. but it says its working and have internet so i guess all is good. All in all was not a good experince.
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03-12-2018
12:21 PM
the new web interface is much better i am glad comcast fixed it. i am able to watch shows on my laptop from dvr on chrome.
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03-08-2018
09:08 PM
it doesnt matter if i use bluetooth or plug in headphones or even my laptop speakers they are all distorted on firefox and edge. It works fine on the app on my tablet and phone. On chrome it works if i go on for u. I think is some kinda issue with flash.
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02-08-2018
10:04 AM
the problem i have is streaming my dvr through my laptop. At first i had no problems useing firefox. Then i started haveing trouble with sound. It started skipping would not work with bluetooth headphones. I posted here they said try chrome. So i switched to chrome. This worked well for a long time. Then a couple of weeks ago if i would click on "recordings" i would get 3 dot hang. I have found that if i click on "for you" instead it works. This is kinda of anyoning because of the interface i often dont see the recording i am looking for. so i ether use another device to see what i have recordered which is kinda of silly or i click on "recordings" get the 3 dot thing can't watch but i can see what is recorded. Then i must go back to "for you". I of course have cleared all settings and reset browsers several times. Cleared all catches. reset cable boxes and modems. Tried Edge browser also has sound problems. On firefox i have uninstalled and reinstalled flash player. I have activated and alowed flash on all browsers.
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02-08-2018
09:44 AM
i have posted this before but i would like some clarification. I like many have trouble streaming my dvr on my laptop. I am aware that comcast is being sued. however i do not belive that has anything to do with streaming my recorded shows though the web interface. I do belive that i can not set recordings from my laptop, phone or tablet isnt that what lawsuit is about?
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01-20-2018
06:21 PM
this is some weird bug i have found with chrome if i click on "for you" i can stream again but if click on "recordings" i get the three dot thing loop.
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01-18-2018
01:49 PM
today sundely i am not able to watch programs i have recorded on my dvr, on my laptop. I open chrome. click on bookmark say conecting to experinces. it conects shows all recorded programs as normal. Then when i select a show it just shows 3 dots and will not load. I have windows 10. have tried loging out and in. restarting laptop, modem, and dvr tv box without any luck.ty also cleared catch and cookies in chrome.
On edit i was able to stream useing microsoft edge. Maybe someone can explain to me why i had to start useing chrome instead of firefox because sound is messed up. I now cant use chrome to stream because it will not load. so i must use microsoft edge.
ON another edit i got chrome to work but the sound is distorted. Now all browser have distorted sound. I can watch on demand fine but i record shows so i doant have to watch commericals. when my wife and son get home i will try on their laptops. all other streaming works like youtube. is only on comcast site.
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09-15-2017
09:16 PM
the wierd thing for me is i can use chrome and get bt sound but not firefox
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