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About sherwoodb

since ‎09-14-2017
‎03-18-2018
sherwoodb
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Re: I have an issue with my new 4K Box's UI

by in X1
‎03-17-2018 01:21 AM
‎03-17-2018 01:21 AM
Yes, the picture shows the new one. It was only on the new one for a short time, and then it went back to the old style, pre-4K box.  ... View more

Re: I have an issue with my new 4K Box's UI

by in X1
‎03-17-2018 01:20 AM
‎03-17-2018 01:20 AM
Any suggestions. I'm wanting to know if it is a box issue or something more. So far, I've tried to reach out to 2 customer service reps, and neither understood it, with only suggesting to refresh the signals from them. ... View more

I have an issue with my new 4K Box's UI

by in X1
‎03-17-2018 03:48 PM
‎03-17-2018 03:48 PM
I just had a technician come out to install an XG1V4 box today. One of the reasons I upgraded was because of the new layout for shows and movies. It looks great. However, after the technician left, the box reverted back to the old style. How do I reverse it back to the new one?   (Picture of the new layout below. I no longer have it anymore.) ... View more