About ctokarski6321

Yes, it's great that you guys offered free access to Hotspots around town but what good does a Hot Spot do if there's no electric at that location in order to provide the Hot Spot service. Second, what good does a Hot Spot do if there's not one in range of a person's home? I can't just get up in the middle of a hurricane and walk or drive to the nearest Hot Spot. Third, what good is providing links for a person to click on to check the status of a hurricane, when they don't have internet in the first place. Fourth, what good is providing apps for a person's cell phone, when they either don't have (Xfinity) wifi or, they don't have data service because the cell phone towers have issues? Plus, they can't be downloaded if the data service is not working.   I'm in Boynton Beach and had gone through Irma. My Xfinity service, cable tv and internet went out Sunday at 11:30 am, way well before the storm's worst point. We've had summer rainstorms here that were worse than what was coming through my area at this time. So now I had no idea what was going on with the storm. Since I couldn't watch Channel 5 news on TV or watch it on the internet (streaming), I then resorted to using my cell phone for streaming the news by using the Data on my cell phone. Half hour later, that went out and now I had to resort to a battery operated radio, which is not the same. This is very frustrating and scary not knowing what is going on.   Yes, I am very thankful I had electric and A/C the entire storm, but if i had a choice, I think i would rather know what is going on with the storm for safety reasons.   Because the power went out, Xfiniity/Comcast services went out for many customers here. Don't you guys have generators at your service locations, like Publix and many gas stations? Wouldn't that make sense in order to keep the services working?   In the meantime, after the storm, I talked to four of my neighbors that had AT&T Uverse. ALL FOUR OF THEM HAD TV AND INTERNET THE ENTIRE TIME! Everyone else, ah, had Xfinity/Comcast....they basically had "NOTHING"! Hmmm, I think it's time to make a switch… ... View more

People can't CLICK on links if they have no internet and no data services on their cell phones  ! ! ! ... View more