About Princeston

I understand your frustrations with your phone being broken after spending money on it a couple days ago. What I don't understand is your frustration with XMobile because you broke your device. Your only point is Xmobile didn't pre install insurance on your plan, which you would then complain that they are adding things without your consent.  Take responsibility for your mistakes. XMobile does have an optional insurance service that you could have added to your device, but you obviously chose not to. In fact, the handset protection program that XM provides is just one of MANY that are available to get when you buy a new device. Here is some of them for future references.    Mobile Rhino ProtectCell GoCare Worth Ave. Group SquareTrade Monthly rate $130 per year $100 for one year ($130 for premium devices); $140 for two years ($200 for premium devices) $8 month-to-month, $70 for one year, $130 for two years, or $150 for three years $148 for two-year phone coverage $8 month-to-month, $100 for two years, $130 for three years Accidental damage coverage Yes Yes Yes Yes Yes Mechanical damage coverage Yes Yes Yes Yes Yes Theft/loss coverage Yes Yes, for an additional fee No Yes No Deductible $100 $50 to $200 $75 $50 $75 Claim limit 2 within a 12-month period or $1,000 worth of merchandise (whichever comes first) 2 within a 12-month period or $1,500 worth of merchandise (whichever comes first) Unlimited Unlimited Limited to original phone purchase price over a two-year period Eligibility window N/A N/A N/A N/A Within 30 days of purchase for Apple devices New replacement device? No; refurbished No; refurbished Refurbished and new Reimbursement for damaged devices Reimbursement for damaged devices or refurbished replacement Other benefits Overnight shipping Data backup service available Loaner phones   Reimbursements for repairs at local service shop/Apple Genius Bar   .Here are 12 super durable iPhone 7 and 7 Plus cases that you'll have to try pretty hard to break: The Defender Series Case. ... The MySymmetry Series Case. ... The Kim Parker Aegis Case. ... The Defense Lux Case. ... The Survivor Summit Case. ... The iGlaze Armour Case. ... The Tough Air Case. ... The Radius Aluminum Case. And that Samsung Galaxy S8 Guy. Supcase Unicorn Beetle Pro Zizo Static Series Caseology Legion Poetic Revolution Spigen Tough Armor UAG Feather-light Rugged Mascheri Prism Series  So obviously the issue is not with Xfinity Mobile, it's you.... But all is good because you learn from your mistakes but more importantly, you pay for them. :)  ... View more

It seems there is some glitch with the system. On my dashboard, it doesn't show the status of my note 8 order nor does it show any information on the XMobile App. I get the same message on the app dashboard saying "I'm not a customer" when indeed i am and my card has been charged. Try clicking on the billing tab and see if you see any information. That's where it starts to work for me.:) Let me know if you got it. ... View more