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About Graymin
since
09-02-2017
05-09-2019
Graymin
Frequent Visitor
16
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0
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1
Solution
05-09-2019
08:28 AM
well its working now so all is good :)
not sure what they found may never know
so cancled the tech no need to pay $70.00 for them to come out and fix a problem that they fixed on there end :)
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05-09-2019
05:05 AM
X1 box About : STB Version.: AX013AN_3.5p4s1_PROD_sey
model number shown when viewed with app
AX013ANM
no model number shown when using the website on the computer
anyway tech is coming today
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05-08-2019
02:04 PM
Lol so far 3 tech's have had a go at it going to get a call back as they were looking further into it also have a tech coming tommrow. Humm thought they had there stuff together lol well at least my 1 Tb internet is working
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05-08-2019
10:31 AM
it showing as and I was able to do a refresh and a reset onlin but no joy
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05-08-2019
08:53 AM
just got the X1 tv box and I am only seeing channels 3100- 3200 and not my channel line up
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03-19-2019
09:05 AM
Humm I think u missed it :) .....
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03-18-2019
02:40 PM
yes that is Half speed
the hidden network on my system has the same sid name as the 2.4 Ghz. when you type in that same sid name there and then the password it says your conected to sid 2.4 Ghz, but you go check the network conection in window it will show the 2.4 GHz name for the sid but the speed will now show 5 Ghz
are you running a dule band router and wifi netwrok ?
2.4Ghz limit your speed to 150/Mbs my 5Ghz is the full 250Mbs + that I am paying for :)
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03-18-2019
07:11 AM
ok have had the pod unpluged for a day or two, going to plug them back in and set them up again . In windows 10 the 5 Ghz is under hidden network window 7 is other network usinf the same sid as the 2.4 Ghz connecting to these allows the 5Ghz speed so hopfully nothing gets hosed this time lol
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03-10-2019
04:13 PM
but it did it set my entire network to 2.4 ghz speed was half of what it was
I was using the 2.4 ghz for my security cams and because it renamed the 5 ghz to the same Sid and the 2.4 ghz it knocked the cams out the cams wont operate if the sids have the same name moved to a different router no so no problem
now the pods are not working lol as I changed the Sid name now xfi app don't see them lol
may have to return if I cant get them back up and running
they need to rethink this setting the network to only be able to use xfinity products is a fast way to loose me and I have spent over 5 grand this month with xfinity so atm I am steamed....mostly at myself for getting wont let me say into xfinity again.
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03-10-2019
02:50 PM
well after I tryed to change the name of the 2.4 ghz I was able to log into the 5 ghz but only for a moment this is also when I lost the sercurity cams it would not reconnect fired up an old router and got it all working this will work now my only thing is the speed
it cut my download speed in half I was getting well over 300Mbs now I am lucky if its half that
going to reset the pods today i think
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03-10-2019
07:37 AM
xfi pod just bought a 3 pod set and set them up they only operate at the 2.4 ghz speed and I lost my 5 ghz speed in my roughter it renames it to the same name as the 2.4 ghz so I no longer have the faster wfi avalable
is there any solution or do I need to take them back right now a big waste of money
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01-31-2019
01:07 PM
well it did it in chrome and edge so not sure what was going on it works now though
Xfinity dictating what we see and read would not be a good thing
@jav6joev wrote:
When I access that link or address, it switches to HTTPS and connects fine. Is it possible that your browser(s) are not allowing HTTPS security properly?
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01-31-2019
08:27 AM
I get this when I try to acsess my computers mother boards support site
I have not recived any e-mails on this
Dear Xfinity Customer
We have sent an important message about Xfinity Internet's Acceptable Use Policy to the primary email address associated with your Xfinity account.
Please sign into your email account to retrieve that information.
If you continue to see this message, please call Comcast's Customer Security Assurance team at 1-844-963-0033 and reference this message.
http://www.asus.com/us/support/?_ga=2.243407750.227390699.1548864239-1614396739.1548294768
Dear Xfinity Customer We have sent an important message about Xfinity Internet's Acceptable Use Policy to the primary email address associated with your Xfinity account.
Please sign into your email account to retrieve that information.
If you continue to see this message, please call Comcast's Customer Security Assurance team at 1-844-963-0033 and reference this message.
the above is the redrect page I get when trying to acsess why is that ????
http://www.asus.com/us/support/
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