Wow! Sounds like Comcast's cellar position on customer service is being well defended on all fronts!
I really do not know how a customer would ever know of this type of thing short of driving around and looking and speculating. Clearly Comcast is not providing the information even though I suspect it is just a few keystrokes away for any employee who cared. My limited experience is the construction side of the business are a bunch of "cowboys" that don't keep anyone informed.
I do maintain a Verizon MiFi which gives me 4G speeds, and of course most phones can be used as hot spots. I suspect my retired world is not as data intensive as yours so speed and capacity limits are not an issue. I will say I have had my Comcast service for about 2 months now and to my knowledge have not had an outage.
... View more
