About beatricebalboa

Good morning Comcast Teds, I was wondering what time on Tuesday (23 January 2018) can I expect the Comcast Xfinity service technician team/group to visit my residence to continue to troubleshoot the XFINITY TV Latino package blurry picture quality currently afflicting my viewing enjoyment of this programming package. ... View more

Good morning Comcast Teds , I was wondering what the progress of the Comcast Xfinity service technician team/group on troubleshooting the XFINITY TV Latino package blurry picture quality currently afflicting my viewing enjoyment of this programming package as there was some mention of "...some technical issues on the Comcast Xfinity side that need some additional attention. The team is working those issues...". I am extremely frustrated and disappointed with this level of cable TV picture quality in the City of Pompano Beach, Broward County, Comcast Xfinity cable TV service region, specifically for programming I watch and pay for.   I look forward to a significantly improved picture quality from Comcast Xfinity cable TV communication service. ... View more

Comcast Teds, Comcast service technician(s) came on Monday 8 January 2018 and is now troubleshooting both of the following items: - Comcast Xfinity cable television distribution box on my floor (10th floor) at the Pompano Beach Aegean (1010 South Ocean Boulevard) in the City of Pompano Beach, Fl (33062-6631), - the Comcast Xfinity trunkline which is supported on utility poles originating at the Comcast Xfinity local distribution facility, called the "headend" that eventually enters the Pompano Beach Aegean, (1010 South Ocean Boulevard) in the City of Pompano Beach, Fl (33062-6631),   as they noted the extremely blurry picture quality of the entirety of XFINITY TV Latino package which is worse than SD (standard definition). Please review the City of Pompano Beach, Broward County Xfinity Comcast cable TV service region for specifically regarding the XFINITY TV Latino package Includes more than 40 channels of Spanish language programming ($15.95).   Please continue to work on this issue as I look forward to a significantly improved picture quality from Comcast Xfinity cable TV communication service. Sincerely, Sincerely, Beatrice Balboa 1010 South Ocean Boulevard, Apt. 1008 Pompano Beach, Fl 33062-6631 ... View more

Comcast Teds, The picture quality of the XFINITY TV Latino package  is worse than SD (standard definition).  Please review the City of Pompano Beach, Broward County Xfinity Comcast cable TV service region for specifically regarding:   XFINITY TV Latino package Includes more than 40 channels of Spanish language programming $15.95   I mainly watch (90%) the TV channels included in the  XFINITY TV Latino package and currently the viewing quality continues to be abysmal and unacceptable. I am extremely frustrated and disappointed with this level of cable TV picture quality, specifically for programming I watch and pay for.  Unfortunately, I have to pay for the Digital Starter which is also suffering picture quality issues.   Can Comcast Xfinity technical networking team check the following?:   - Comcast Xfinity cable television distribution box on my floor (10th floor) at the Pompano Beach Aegean (1010 South Ocean Boulevard) in the City of Pompano Beach, Fl (33062-6631),   - the Comcast Xfinity trunkline which is supported on utility poles originating at the Comcast Xfinity local distribution facility, called the "headend" that eventually enters the Pompano Beach Aegean,  (1010 South Ocean Boulevard) in the City of Pompano Beach, Fl (33062-6631),   I look forward to a significantly improved picture quality from Comcast Xfinity cable TV communication service.   ... View more