About UserXYZ

UserXYZ · ‎11-03-2018

I have a Dell laptop running Windows 8. Amazon Prime, Hulu, Netflix, HBO Go all work fine. XfinityStream worked fine until one day it didn't. I had changed nothing. It just started loading slowly and playing choppy. I wonder how long Comcast is going to pretend this is a user issue? All these differnet devices/settings/setups, but the same problem. Smh ridiculous!

UserXYZ · ‎11-03-2018

I'm having the same issue, and it started around the same time. Anything I play is slow to load and choppy. Comcast changed something, and they just won't own up to it. I mean are customers supposed to buy all new devices because XfinityStream all of a sudden stopped working on their current devices? Is that the solution they're pushing? Really? And to pretend it's user error is horrendously bad customer service. I'm starting to understand why people pirate TV shows and movies.

UserXYZ · ‎08-26-2018

Why is there no info when I hover over thumbnails? Once upon a time the Xfinity app would show ratings, year and other info, but then it just stopped. I've asked multiple times how to fix this. Please help! I'm using the latest version of Chrome if that helps.

UserXYZ · ‎06-02-2018

Thanks, KenF!

UserXYZ · ‎06-02-2018

Thanks Rustyben!

UserXYZ · ‎06-01-2018

I was browsing movies on Xfinity Stream looking for a sci-fi movie, but that genre has disappeared. Most of them have. There's sections for movies with or without ads, premium movies, certified fresh and then all movies. The "top" genres are listed: action, comedy, drama, family, horror, indie, romance, award winners. There used to be way more. What happened to them? Is this an Xfinity issue or an issue on my end? (I'm using Chrome on a desktop)

UserXYZ · ‎04-06-2018

When you use Xfinity Stream online, it's supposed to work like this: Now nothing happens when you hover over an image. It no longer looks like the image (Lucy) on the right. Is this something on my end or is this part of the "upgrade"?

Re: Streaming TV gets choppy every few seconds

Re: streaming on laptop

TV/Movie info is missing

Re: Where'd all the movie genres go??

Re: Where'd all the movie genres go??

Where'd all the movie genres go??

Hover function no longer works.